‎Entry Open notification - SS Request | SimpliSafe Support Home
dandydons's profile

Wednesday, October 20th, 2021 5:09 PM


Entry Open notification - SS Request

Hi would it be possible SS to get a notification on phone if an entry sensor is left open when set alarm.

The wife went out today, locked the door, pressed AWAY on key fob and went to drop the kids at school.

When she came in the backdoor was open and she got worried.

What happened here when I played it back was she went out - locked front door, pressed away by being outside the base station called out entry sensor open, the keypad had a warning icon on the keypad but she was already outside.  

What would be great would be a notification to flash up on phone "entry sensor open".

This conversation has been merged. Please refer the main conversation:

Entry Open warning in-app when arming the system

Community Admin


5.5K Messages

3 years ago

Hi dandyDons,

Right, currently the main indicator when your arm with an Entry open is an audible warning from the Base Station - but it's not logged on the Timeline, and therefore doesn't prompt a Push notification. I'll forward your suggestion to our dev team.

- Davey D.
Community Development Manager
SimpliSafe Home Security

3 Messages

@davey_d​ Notificaitons of open sensors seems to be fairly common and a basic feature of most alarm systems. This will help home owners close all windows/doors prior to leaving, especially for an extended period of time. This is something that we may consider to change to a different service. Please make this a priorty. Thank you! 

371 Messages

3 years ago

Thank you ????
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