‎Disarm via Google Assistant / Amazon Alexa option | SimpliSafe Support Home
 
dczubacki's profile

Wednesday, February 2nd, 2022 4:42 PM

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Disarm via Google Assistant / Amazon Alexa option

So, i remember reading where SS doesn't allow for disarming of the system because of PIN security concerns.  How about making the option available to those who wish to use it and, if someone doesn't want to, then they don't have to.  I'd like to be able to tell the assistant in my car to arm the system while I'm driving without having to pull over in order to use the app on the phone.

Official Solution

Community Admin

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5.2K Messages

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50 Points

11 months ago

Hi,

An update on this request. Even as today's digital assistants get better at voice recognition (with Google leading the charge), we feel that there is still too big of a security risk with allowing disarming by voice. There's still a chance that an unauthorized user could gain access and disarm your system without your permission. For now, this is NOT IN DEVELOPMENT.

(edited)

Community Admin

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5.2K Messages

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50 Points

2 years ago

Thanks for the suggestion. I'll relay it to our devs.

 

But yes, for now, we allow only arming via voice command (was well as the ability to check the status). With how voice assistants work right now, it would be possible for just anyone (even strangers) to disarm your system.

I do have a Google Home system myself, so I know that Google's Voice Match is pretty good. But it isn't yet viable as a method of authentication. We'd probably need that before we'd allow disarms by voice!

45 Messages

2 years ago

Thanks for the reply.  It's just that the ADT system that i came from had it and I used it without any problems.

But then again, if the user doesn't feel comfortable with voice disarming, then they don't have to link the account to Google / use the function.  While those of us that do feel comfortable with it..... well... link accounts and enjoy!  Google assistant asked that you provide a PIN in order to disarm the system so you had voice recognition AND a PIN in order to disarm the ADT system.

Doesn't hurt to ask right?

Cheers

P.S. Now back to the following the thread that everyone wants done, individual accounts in the app.

(edited)

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