Deleting multiple videos at one time

@davey_d​ Are they end-to-end encrypted? Is it not possible for Simplisafe to access these? Do they keep our keys? If so, how does the video verification work?

Videos are encrypted in transit and at rest, and no, our employees are not able to access them at all.

With Video Verification, which is of course an opt-in feature, each individual recording of an alarm event is decrypted and delivered to the Monitoring operator who's handling your event. They'll be able to see that one recording only.

@davey_d​ Thanks, Davey! No worries, I heard the employees can't access them, but I wasn't sure if it was technically possible. I also wasn't sure if it was actually "end-to-end encrypted" (I saw some things previously mention "end-to-end encoding", which someone could presume would be the same thing, but that is not always the case; I always saw the common nowadays terminology of "end-to-end encrypted" avoided it seems). Most data is secured in transit and at rest nowadays, but that doesn't mean it goes the extra length to be actually "end-to-end encrypted" and also no keys kept by the provider (you could go further to say "zero knowledge" as a secondary term).

@davey_d​ Sometimes just because certain employees don't have access to the videos, doesn't mean someone can't, or that it technically isn't possible.