1 Message
Upland, California Permit Information
I am trying to fill out my city's permit application and need some information from SimpliSafe, but cannot find it in any of the spots that are stated in the account or on their website. I live in Upland, California 91784. I tried calling on the phone and waited for 2 hours with no answer before I hung up. I need the address and number for the monitoring agency for the alarm. If anyone can help out that would be great.
captain11
Captain
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6.3K Messages
7 years ago
Now, as far as the two hour wait....SS mgt. You cannot add headcount alone to address the volume issues. The holiday season is now just a quarter of year away, no surprise, you knew it would be coming and already two hour wait times? Second call center, phone system upgrade and, of course, a new Customer Resource Center (CRC) will do a long way to address the volume issues that your associates and customers are now experiencing. Please, don't let the Ghost of SS Christmas Past back again this year.
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davey_d
Community Admin
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5.7K Messages
7 years ago
I'm sorry about the difficult you had with getting in touch with us last night. We will email you the information that we have for your area.
Johnny M.
SimpliSafe Home Security
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mjlaw26
1 Message
7 years ago
Thanks
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sunny_c
272 Messages
7 years ago
You can now find permit information here.
If you're wondering about your Monitoring Certificate, you can download this with the following instructions.
1. Sign into your online account.
2. Select the Menu in the left-hand corner.
3. Select Monitoring.
4. On the upper right-hand side, in the blue section, you will find the option to download your
Monitoring Certificate.
Lee
SimpliSafe Home Security
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jadjunk41
1 Message
7 years ago
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sunny_c
272 Messages
7 years ago
In order to download a Monitoring Certificate, you will need to sign up for monitoring first. To get information about permits in your area, please refer to this post.
If you have any trouble with finding permit information, you can always reach out to us at 1-888-957-4675 or email our Permits Team at permits@simplisafe.com.
Lee
SimpliSafe Home Security
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veeras
2 Messages
6 years ago
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captain11
Captain
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6.3K Messages
6 years ago
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captain11
Captain
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6.3K Messages
6 years ago
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sevensiamesecats
2.2K Messages
6 years ago
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