2 Messages
Scheduled Arm/Disarm Failing to Activate at Correct Time
I was happy to see the scheduled arming function added to the app. I've added an arming schedule but nothing happens (system does not arm as scheduled). Am I missing something? (Android)
Official Response
davey_d
Community Admin
•
5.7K Messages
1 year ago
Hi all,
An update to this one. Our dev team pushed through an update that resolved a few Scheduled Arming issues - likely including this one. If you we are marking it as RESOLVED for now, but if you are still experiencing the issue, please let us know here.
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emily_s
Community Admin
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3.4K Messages
2 years ago
Hi @danhoward54,
What time have you scheduled your system to arm at? Many users have scheduled their system to arm at 11 pm, which has created a server overload that has caused some systems to not arm at this time. Our dev team is aware of this and is working on a fix.
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zlatnik
1 Message
2 years ago
Hi,
So... two times it hasn't worked. One time was because I had the system set to arm as Away at 2:30 AM on Daylight Saving Time, and the other was this morning when it was supposed to arm has home and it did not. Why didn't it arm as home? It was scheduled to, and the feature works every other day.
Thanks,
Sean
(edited)
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peters4
1 Message
1 year ago
I'm having the same problem. "Scheduled arming" simply does not work despite having rebooted the phone several times, uninstalling/reinstallling the app and changing the time the function is to work (I normally have it set to 6:00am).
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aboursalian
1 Message
1 year ago
This feature doesn't work for me either. I had my system set to disarm itself M-F at 7:30am for a few days, then changed the disarm time to 8:05am but it still keeps disarming at 7:30am. But I also get notifications that the system disarms itself again at 8:05 am - how can it disarm twice? I've tried support's suggestion to reset the base station and delete/reinstall the app but nothing has worked.
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davey_d
Community Admin
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5.7K Messages
1 year ago
Thanks for reporting, @peters4 @aboursalian ,
I've referred your cases to our dev team for further investigation.
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general_kaos
764 Messages
1 year ago
I "think" I posted this about 2 months ago, but don't remember seeing a reply.
I don't see any way to automatically set my alarm. Am I on the slow rollout plan?
1
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jnstevenson
10 Messages
1 year ago
The app doesn't work. I set a schedule to disarm at 9 am on Thursdays prior to last Thursday and nothing happened. Then today (Sunday) I come home from church and discovered that the app disarmed my system at 9 AM. So it doesn't know what day of the week it is and that makes any kind of schedule useless. I suggest that you just forget about it.
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stella
1 Message
1 year ago
My wife and I both have the SimpliSafe App.
I setup Schedule Arming arm and disarm times using my phone.
My wife changed the disarm time on her phone.
Now, when I select Schedule Arming on my phone, the SimpliSafe screen shows the 'OFF HOME AWAY' screen. It no longer shows the Schedule Arming screen.
My wife's phone can still select the Schedule Arming screen.
I've rebooted my phone with no difference. On my phone, I've also deleted and reinstalled the app with no difference.
What needs to be done for my phone to show the Schedule Arming screen again?
Thank you for your time.
(edited)
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undeleted
1.2K Messages
1 year ago
Based on this thread is it the phone that sends the command or ss servers? IE if my phone is off it won't work? I just tried it for the first time and it worked about 4 mins late which is fine. I'm just curious where the command is sent from.
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elisaghill
1 Message
1 year ago
Did this issue ever resolve? I have my alarm scheduled to disarm weekdays at 5:15am. It worked for a few weeks, then randomly stopped. Having the unexpected alarm countdown beep when I opened the basement door (followed by sprinting across the house to the keypad to enter my code) woke me up better than any cup of coffee! I deleted the schedule and made a new one to see if that helped but it still doesn't work. Now we just disarm it manually when waking up, but it was nice having the system do so automatically. One less thing to do with foggy morning brain.
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trujillofrancine332
2 Messages
11 months ago
Arming function went off an hour early since the time change--do I need to reset the arming schedule--it was set for 6 am and went off at 5 am...
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deleon8t4
1 Message
11 months ago
Hi,
I don’t see the Schedule Arming option in my app…I reinstalled it today, to no avail.
The problem is, I get an alert that the Scheduled Arming failed, which shuts off monitoring.
Thanks in advance for your help!
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lucaswillms
1 Message
10 months ago
My schedule has been working however today my system failed to disarm at 5AM PST as scheduled. I nearly called the cops leaving for work!
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