Why should I keep paying for a subscription?
I've been using SimpliSafe for 3 years. We bought the hardware (including a doorbell and indoor camera) and installed it and had good success with everything besides the cameras. We've had to troubleshoot the doorbell more than 10 times because it failed more often than it worked. Ultimately, SimpliSafe sent us a new doorbell and we installed a WiFi booster less than 2 feet away from it. We still had to troubleshoot a few times, but it was a marginal success. But it wasn't until our neighbor's car was broken into that we decided to get a subscription plan to hopefully catch evidence in the future. We were discouraged when a second neighbor's car was broken into in front of our house and the camera, despite triggering an event, didn't record any video and simply said that video was unavailable at that time. It continues to be unreliable at what seems like the most important moments. Now the price for the subscription is increasing; not by 10%, 20%, or even 50%, but 100% across the board.
So my question is: why should I keep paying SimpliSafe? Am I going to receive anything from the increased premium or just spend more for the same spotty service?