‎Which is causing the chime? | SimpliSafe Support Home
adam1972's profile

Friday, October 21st, 2022 11:32 PM

Which is causing the chime?

My wife goes nuts trying to figure out what sensor just caused the chime.... I just switched over from another DIY (had several other alarms in the past)... This is the very first in YEARS that just chimes a generic chime with no way to tell which was breached..... Is there a way to change this?  Or is the intent to have the person walk around to each sensor to find out which one was breached?

701 Messages

2 years ago

You have two options that I know of:

- Check the timeline in the mobile app. This will show which sensor triggered using the description you chose for the the sensor. This will be logged whether the sensor was tripped and left open or tripped and closed.

- Check your keypad for an alert. (Triangle with ! in it on the right hand side.) This will ONLY show if the sensor was tripped and left open. If the sensor is tripped and then closed, this notice will go away.

Hope this helps. If there's another way to figure out which one tripped, besides walking around, I have no idea what it is.

2 Messages

2 years ago

Thank you :), Yea, we figured those out.  Inconvenient to say the least.  Literally every other alarm system out there informs the owner as it happens instead of making the owner look it up every time.
So far this is the first strike.  So far I'm okay with the system, but it's one of those things that is going to keep me looking for a better alarm system and not simply say I'm good with this like I would've liked to had done..  

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