‎Sound w/o wifi | SimpliSafe Support Home
bapshae1's profile

Wednesday, January 11th, 2023 2:54 PM

Sound w/o wifi

Will the system still work properly if there's no wifi connection?

I would assume so, because everything is battery powered except the cameras. The sensors and alarm should alert if the power goes out since the sensors are battery powered and dispatch is always available right?.

983 Messages

2 years ago

Yes the base station has a built-in cell chip inside so it can still be monitored by simplisafe and you can see in your time line where it will say automatic test signal received and that let's you know they pinged your system and it came back to them. The only thing that has to have wifi is all the cameras but do know this if you want to receive regular firmware updates to the system itself it has to be connto wifi so if you do not have it then you will have to take the base station and all keypads with you somewhere where you can hook it up to wifi and do your updates then bring it back home

1 Message

@lance843​ YES, but you must have 2.4Ghz WiFi.  

I 'upgraded' to 5-6 Ghz WiFi and now SimpliSafe does not work. 

Community Admin


3.1K Messages

Hi @schoenerman21,

Most 5GHz WiFi systems have a dual band router, which means that they can emit both 5 and 2.4GHz bands. If your router is set up with both 2.4 and 5GHz bands under the same name, you will only see the one network. If you give the 2.4GHz band a different name, the device should be able to connect to it. Please give that a try and let us know if it worked for you!


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