I chose a 30 second entry delay. If I don't get the PIN in before 30 seconds, then the alarm goes off. When the alarm goes off, Simplisafe allows another 30 seconds while the siren is blaring, before they call. This is a mistake. We need to be able to set that to 0, so that there is only a 30 second entry delay before we get a call.
POTENTIAL SITUATION. My 11 year old daughter is abducted outside my home on her way in from school. The abducter forces her, at gunpoint, to disarm the alarm. If she does so within 30 seconds, the abducter is free to do as he will. If she somehow delays entering the code, the siren starts. The abducter gets VERY motivated and he STILL HAS 30 SECONDS TO GET HER TO TURN IT OFF BEFORE SIMPLISAFE WILL MAKE THE CALL TO SEE IF IT IS A FALSE ALARM OR NOT. THAT IS AN ETERNITY. She could never withstand the pressure at a gun point.
Simplisafe's answer - a duress code. This is a bad idea. Imagine a duress code set months or years ago. Then imagine an 11 year old, AT GUNPOINT, trying to remember a duress code that is, by nature, not a code that would be common to the family (like the disarm code is). NO WAY this works.
ANSWER - Allow us to program the amount of time following an alarm trigger for that call to come. I would program that at 0. As soon as the siren goes off, I want the call. My old system with ADT did this, and SIMPLISAFE should do this. At the very least let us program the delay time DURING THE SIREN. And it should be a quick call once the time has elapsed.