‎I have the 15.00 a month plan - Am I able to use Alexa? | SimpliSafe Support Home
 
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Tuesday, February 16th, 2021 9:22 PM

I have the 15.00 a month plan - Am I able to use Alexa?

I tried to connect to my acct but it says I have no compatible items.

3 Messages

3 years ago

I have the older model of Simplisafe if that makes a difference. I don't have any camera or doorbells. I only have the security system.

Community Admin

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520 Messages

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10 Points

3 years ago

Hi @abradsher1,

Currently, the ability to integrate one's SimpliSafe system with Alexa requires both the All-New SimpliSafe system as well as the Interactive Monitoring plan for $24.99/month. If you would like to inquire about updating from the Original SimpliSafe to the All-New version, you can contact our Support Team at either 1-800-548-9508 or Customer-Support@SimpliSafe.com from 8 AM to Midnight ET, 7 days a week. We'd love to speak with you about your options.

SimpliSafe Social Team
SimpliSafe Home Security
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