17 Messages
Can I Subscribe to Monitoring Plans Monthly?
24/7 monitoring is not something we need as we rarely are out for more that an hour or two, but if we go on an extended vacation can we sign up up for just the month we're vacationing in?
17 Messages
24/7 monitoring is not something we need as we rarely are out for more that an hour or two, but if we go on an extended vacation can we sign up up for just the month we're vacationing in?
captain11
Captain
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6.1K Messages
9 months ago
@miketjthomas Good and bad news on this one. You can sign up for monitoring and cancel, but from a money standpoint it will be in monthly periods. For example, you sign up Jan 1st for monitoring, then cancel the next day. You will charged the full month for the plan you sign up for and will have to call to cancel. You can start online.
Again, monthly periods so you would have to be careful when you sign up and when you cancel. Hope this helps. Happy holidays to you and your family.
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emily_s
Community Admin
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3.3K Messages
9 months ago
@miketjthomas I'm echoing what Captain11 said. If you're subscribed to a monitoring plan, you will be charged monthly, so you can subscribe to a plan just for when you know you'll be gone. When organizing your vacation you can subscribe to a monitoring plan before you leave. Once you return home you can give our Support team a call at 1-888-783-8441 and they'll cancel your plan.
Then when you go on another vacation you can re-subscribe to a monitoring plan before leaving and cancel it once you come home.
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