‎Activating Upgraded Devices | SimpliSafe Support Home

Wednesday, February 5th, 2020 3:48 AM

Activating Upgraded Devices

To Whom It May Concern:

I recently received my upgraded devices with the exception of the siren.

In order to activate them, is it simply a matter of inactivating or deleting the existing old devices, then adding the new device serial numbers from the "Devices" Control Panel?

Thanks for your time and input.



2.2K Messages

4 years ago

The new (SS3) devices cannot work with the old (SS2) base (they now use encrypted signals).
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