Yes, our Base Station is unfortunately able to support a maximum of 31 characters for WiFi passwords.
Using a Guest network, or an alternate network, might be the best workaround here. At least you'll have a dedicated connection for SimpliSafe components, which can help with troubleshooting.
(edited)
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davey_d
Community Admin
•
4.3K Messages
1 year ago
Hi there,
Yes, our Base Station is unfortunately able to support a maximum of 31 characters for WiFi passwords.
Using a Guest network, or an alternate network, might be the best workaround here. At least you'll have a dedicated connection for SimpliSafe components, which can help with troubleshooting.
(edited)
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