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Tuesday, April 14th, 2020 7:04 PM

Wifi not connecting after Altice box update

Ever since the optimum Altice box had a software/firmware update a few weeks ago, my Simplisafe system has not been able to connect to wifi.  I am guessing it's because the box used to broadcast distinct  2.4Ghz and 5Ghz signals, but now it transmits a "combined" signal... whatever that means.  My Simplisafe system has been working well for months with this same Altice box, but not it's not.  What can be done to fix this??
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