
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
368 Messages
Sunday, November 7th, 2021 8:02 AM
Wifi disconnecting and not auto reconnecting
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1 year ago
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jasonaward
12 Messages
1 year ago
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davey_d
Community Admin
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4.3K Messages
1 year ago
So if the Base Station is cut off from the WiFi, that should not be affecting the cameras. It also helps to know that the WiFi disconnected and restored messages on your Timeline are for the Base Station only. So it's just the Base Station's connection that needs troubleshooting at this point. Is the Base Station far from your WiFi router? And are there any walls or heavy appliances in between?
- Davey D.
Community Development Manager
SimpliSafe Home Security
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dandydons
368 Messages
1 year ago
Like many it a couple of times a week says wifi disconnect but on same exact minute says WiFi connected right after it... this time it didn't reconnect which baffled me.
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