‎Wifi connection | SimpliSafe Support Home
andrealuna7's profile

Saturday, January 1st, 2022 6:32 PM

Wifi connection

My security system doesnt find any wifi network. We tried many wifi networks but it doesn't find any of them

Community Admin


5.5K Messages

2 years ago

Hi andrealuna7,

It's important to know that SimpliSafe devices can connect only to the 2.4GHz WiFi band. So if your WiFi has 2.4GHz disabled, that might by why your SimpliSafe system can't find it.

I'm not sure though what you mean by trying "many WiFi networks". Have you been attempting to connect to different WiFi routers? Or were you setting up different WiFi networks on the same router, with different names?

1 Message

1 year ago

My wifi is operating at 2.4 G but the new beta camera will not connect to it 

This comment has been converted into a post

2 Messages

1 year ago

My app finds my Wi-Fi but it still won’t connect. 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.