‎Wifi and Cell service | SimpliSafe Support Home

Sunday, March 29th, 2020 8:52 PM

Wifi and Cell service

With my system having cell service, what does the wifi being connected do and do I really need both

Thanks in advance

2.2K Messages

4 years ago

Wi-Fi is the primary communication and cellular is the backup.  You need the Wi-Fi to get system updates.

1.2K Messages

4 years ago

You can live with just cellular if you plan on not having wifi and the alarm will function just fine.  Without wifi you lose the ability to run updates like 7 said, but you could routinely take the base station somewhere with wifi to update it.  If you have cameras, you need wifi for those, no way around that.

4 Messages

Cameras work fine on just cell. Mine stopped working and SS couldn't figure out why so I removed Wifi and now they are working again.

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