‎Why won't my app allow me to use keypad functions? | SimpliSafe Support Home
 
S

Monday, January 20th, 2020 8:27 PM

Why won't my app allow me to use keypad functions?

I just installed my SS and downloaded the app. On the app, all I can do is monitor my camera. It won't let me access keypad functions. I didn't purchase a plan because I read that SS is the best system to use without a subscription.

Also, I have Google Nest in my house and tried to connect SS but it says I have no compatible SS account.

Do I need a subscription for SS to access all the functions of the app and connect it to Google Nest?

Advocate

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2.8K Messages

4 years ago

disregard (my post).

2 Messages

?

Advocate

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2.8K Messages

4 years ago

Yes, you need the monitoring plan to use the app.
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