3 Messages
Why didn't my siren go off during alarm event ? No phone call either.
I'm. A new SimpliSafe customer. After a break in two weeks ago, I bought and installed a new SimpliSafe system yesterday.
I had the alarm on Home mode last night for the first night home with the system. At about 3AM, the front door sensor fell off the front door (double sided tape failed)
I woke up this morning to a triggered alarm.
My concerns :
1. No siren sounded. The alarm was triggered for hours. Why didn't my siren go off? I see it on my dashboard. Everything looks normal
2. Why didn't i get any phone calls? I'm on the 24/7 support plan.
This was not a confidence inspiring first night. :-(
I had the alarm on Home mode last night for the first night home with the system. At about 3AM, the front door sensor fell off the front door (double sided tape failed)
I woke up this morning to a triggered alarm.
My concerns :
1. No siren sounded. The alarm was triggered for hours. Why didn't my siren go off? I see it on my dashboard. Everything looks normal
2. Why didn't i get any phone calls? I'm on the 24/7 support plan.
This was not a confidence inspiring first night. :-(
captain11
Captain
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6.3K Messages
5 years ago
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captain11
Captain
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6.3K Messages
5 years ago
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errivera75
3 Messages
5 years ago
That makes sense
Any ideas why the siren wouldn't go off .
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captain11
Captain
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6.3K Messages
5 years ago
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ride525
181 Messages
5 years ago
If not, maybe there are issues with the siren.
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undeleted
1.2K Messages
5 years ago
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