8 Messages
"Welcome to SimpliSafe"
I am tired of hearing the random "Welcome to SimpliSafe" pronouncement.
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emily_s
Community Admin
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3.4K Messages
Hi @pgibian,
Seeing this in tandem with your other comments regarding your Base Station not automatically reconnecting to your WiFi after a power outage, and the consistent "Keypad Out of Range" error message you are receiving leads me to believe that you need a replacement Base Station. If you reach out to our Support team, they can get that replacement taken care of.
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pgibian
8 Messages
Thank you Emily for the quick response and replacement offer. I’ll do as you advised.
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