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pgibian's profile

Tuesday, May 23rd, 2023 3:54 PM

"Welcome to SimpliSafe"

I am tired of hearing the random "Welcome to SimpliSafe" pronouncement.

This post was created from this comment on different post

Community Admin

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2.3K Messages

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10 Points

9 months ago

Hi @pgibian, 

Seeing this in tandem with your other comments regarding your Base Station not automatically reconnecting to your WiFi after a power outage, and the consistent "Keypad Out of Range" error message you are receiving leads me to believe that you need a replacement Base Station. If you reach out to our Support team, they can get that replacement taken care of.

8 Messages

9 months ago

Thank you Emily for the quick response and replacement offer. I’ll do as you advised.

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