‎Use of smart electrical outlet to reset Base Station? | SimpliSafe Support Home
 
er9299's profile

Tuesday, June 6th, 2023 3:01 PM

Use of smart electrical outlet to reset Base Station?

I have read posts where some glitch occurs in Simplisafe and a manual action is required, such as resetting the Base Station. I am away from the monitored home for months at a time so I have to rely solely on my phone to manage the system and obviously I cant take any manual actions when I'm not there. Has anyone used a smart electrical outlet to cycle the power on the Base Station using your phone? Please comment.

Community Admin

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3.1K Messages

1 year ago

Hi @er9299, 

As Dlpsr stated, at least one battery needs to be removed when resetting the Base Station. Due to that, using a smart outlet will not work if the Base Station ever requires a reset.

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