29 Messages
Upgrade Program for Loyal Customer
Simplisafe,
First of all, your customer service is terrible. I waited for over 30 minutes before getting a customer service on the phone.
Second, I would like to upgrade my old system to the latest system. But unfortunately Simplisafe does not have an loyal customer upgrade program as of yet.
I hope that Simplisafe will offer an upgrade program soon for existing customers.
My old system still works but it would be nice to upgrade and get better features like lighted keypad, etc.
Hope to hear from Simplisafe soon regarding to loyal customer upgrade program.
cheers!
First of all, your customer service is terrible. I waited for over 30 minutes before getting a customer service on the phone.
Second, I would like to upgrade my old system to the latest system. But unfortunately Simplisafe does not have an loyal customer upgrade program as of yet.
I hope that Simplisafe will offer an upgrade program soon for existing customers.
My old system still works but it would be nice to upgrade and get better features like lighted keypad, etc.
Hope to hear from Simplisafe soon regarding to loyal customer upgrade program.
cheers!
undeleted
1.2K Messages
7 years ago
Most of you probably spent more on your TV than you spent on the security system protecting it. Stop being so cheap!
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sevensiamesecats
2.2K Messages
7 years ago
Often, the differences are not that important, and I would just as soon get a down level thing for peanuts. The only time I'd get the new thing is if it were critically better, or it was financially beneficial to get it "now" rather than "later".
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sevensiamesecats
2.2K Messages
7 years ago
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undeleted
1.2K Messages
7 years ago
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dave_2036
169 Messages
7 years ago
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undeleted
1.2K Messages
7 years ago
Hey seven, I noticed when I bought my system they give you the option of paying with paypal. I recently bought a bunch of security cameras for my place and paypal had this deal where you can get no interest for 6 months if you pay through them.
Might be worth looking into maybe?
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sevensiamesecats
2.2K Messages
7 years ago
If you are suggesting I should "charge" new systems, nope. Debt is dumb, debt is crippling, debt is stress, debt is the handmaiden of poverty. I've had two debts in my entire life, house and motorhome, and paid them both off early. And if I WERE to go into debt for the systems, I'd use my credit card from my local bank, which I can monitor online, pay directly from my account, and have someone local's desk to pound on if things screw up. Using Paypal for credit would likely be unpleasant. Have you tried their customer service? At least SS publishes their customer service number.
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sevensiamesecats
2.2K Messages
7 years ago
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undeleted
1.2K Messages
7 years ago
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sevensiamesecats
2.2K Messages
7 years ago
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undeleted
1.2K Messages
7 years ago
Good luck seven, hopefully you find a way to get the system, I know u want it. Everybody wants it.
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sevensiamesecats
2.2K Messages
7 years ago
Sorry if I seem argumentative, with you, with whom I don't have any problem that I can recall, or with anyone else (except for those people who are deliberately striving for the level of intelligence of cuttlefish). I do a lot of discussion on the internet these days, often with people who like to avoid facts when pushing their opinions (meme warriors). So it is possible I have become more "pointed" than I used to be. If so, that is on me, nothing to do with you.
Want it? Kind of. It appears to be a quantum step forward and if I were not retired (or more accurately, if I had my old income), I'd seriously consider it. Shortly after they actually told me what it was besides "new" and "better". :-) For now my old systems are adequate, and there is not enough information about the new system to convince me there is anything which I can't live without. Now if/when they start making updates, they may hit on one of the things I really want. For now, I'll sit back and see if they can get their customer service under control. Unless a bargain tempts me.
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rsgilbert
65 Messages
7 years ago
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captain11
Captain
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6.1K Messages
7 years ago
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snowboardsurfer35
1 Message
7 years ago
I also want to be able to purchase sensors if one of them dies. I dont care if the system looks like it is from the 90s. I JUST NEED IT TO WORK WHEN IT IS SUPPOSED TOO!!!!!!!!!!!!!!!! Angry explicatives follow!!!!!
You only have 1 job to do! So go and F@#king DO IT!!!!
BTW I also have been emailing customer service and NO ONE HAS RESPONDED BACK!! When this system dies I will not buy another one!!
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