
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
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captain11
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coltmaster1
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- In OFF mode, press the Menu button, then enter your PIN.
- Use the down-arrow to scroll down to System Settings.
- Arrow-down to Diagnostics
- Arrow-right to Keypad:
(Latest version - 1.4.20)
- Then Arrow-right to Base Station:
(Latest version - 1.4.58)
You can also arrow-right again to access Wifi information and arrow-right again to access Cell information.
To exit, arrow back until you see the Exit option, your base station will announce "Simplisafe, OFF".
If your keypad and base station haven't been updated to the current version, you can call SS and ask them to "push" the update to your system, within a day or two, you should see a gear icon on your keypad display indicating an update is ready to download.
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