
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Update Issues
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2 years ago
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captain11
Captain
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5.1K Messages
2 years ago
Please post your outcome here is you get a chance.
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simplisafe_admin
Community Admin
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491 Messages
2 years ago
In addition to what you have already tried, here are a few more steps to try and get your Smart Lock to update properly:
If that doesn't work, then we would recommend contacting our Support Team as Captain11 mentioned. They can be reached by email at Customer-Support@SimpliSafe.com or by phone at 1-800-297-1605 from 8 AM to Midnight ET, 7 days a week.
SimpliSafe Social Team
SimpliSafe Home Security
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