Two keypad questions
My gen 3 system has been installed for 3 months and has had no significant issues. I have experienced two keypad occurrences that have me baffled. One I have a theory as to what is happening and the second still has me scratching my head. Hopefully y'all can help.
1. Approximately 2 AM last night the keypad in the bedroom activated itself similar to when a hand is placed on the bottom. The upper display showed "Home" and the numbers lit. Both turned off after 5 seconds or so. This happened at least four times at random times over a five minute period. At the time there was no error displayed on the keypad nor in the Simplisafe app status or timeline. This morning the timeline showed a test at 1:57 AM. My assumption is that this is a normal daily occurrence and I just happened to notice it. Can someone verify or explain what is happening? I would like the peace of mind knowing nothing is failing.
2.The keypad near the door leading to the garage lit up when the garage door was opened ( one time). The keypad sequentially lit up off, home and away several times before settling on off. No error was displayed nor was anything error related shown in the app. Everything then functioned normally. Is this behavior normal and under what conditions does it occur? Again I just want to correct error conditions before they become a crisis.
Thanks for your time and feedback.
As a way of general feedback, my Simplisafe system replaced a 17 year old GE Concord hardwired alarm system monitored by Monitronics/Brinks. The Simplisafe system is technologically superior, more flexible and more powerful. Installation was easy peasy. Monitoring costs are significantly less than my old system. Every time I had a question and called Simplisafe a knowledgeable person promptly answered the phone and resoved my question promptly. Color me a satisfied customer.