Two issues since 2.3 update

Hi Carlton76,

We definitely want to hear more from everyone else in case these are unknown bugs. I'm already going to report them to our dev team.

To clarify about #2 - did you mean you just let the Keypad connect on its own, or did you have to go through the other Keypad to go through Setup & Naming mode to re-add?

- Johnny M.
SimpliSafe Home Security

To clarify: I removed the batteries from base station and affected keypad. I then reinstalled the batteries in the base station and then the keypad. At that point the keypad found the base station on its own. I did not do any other setup or naming.

Ah. It sounds like that second Keypad had just failed a check-in. It's possible that it might have been able to reconnect on its own eventually, Rebooting it, as well as the Base Station, would have forced them both to look for reach other.

It wouldn't hurt to try rebooting the first Keypad as well, just in case.

- Johnny M.
SimpliSafe Home Security

@Johnny M  Good morning!  Just applied the update yesterday at my daughter's house and then installed a new doorbell pro.  Both went off without a hitch, no issues.  Also posted elsewhere couldn't believe how the install process on the doorbell pro has improved since release.  Even my wife asked why our install didn't go as quick!  Nicely done SS.