‎SS3 Base Light | SimpliSafe Support Home

Monday, February 17th, 2020 3:02 PM

SS3 Base Light


Just upgrded to SS3 and very exicted with the new keypad and other features.

One quick questions for all experts here :)

After plugging in the SS3, the device base light stayed on constantly.

So for testing, we went into the device settings on the keypad and turned off the base light and then turned it back on.

Now, the device base light does not stay on all the time.

Did we messed up somewhere?

Please advise.


1.2K Messages

4 years ago

Normally it should be on (blue) when armed and off when disabled.  If it's doing that now you should be fine.  If you just set it up there have been some updates that it might not yet have on it, so keep an eye out for a gear icon on your keypad.  If you see that run the update to see if that helps.

29 Messages

4 years ago

Awesome! Thank you!
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