Captain
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6K Messages
Simplisafe Support Center Hours
For whatever reason, the normal operating hours for Simplisafe live support has vanished from the Help Center, web site and community. Just confirmed with Support chat live agents are available 8am to midnight, eastern every day. My goal is to have this post at least discoverable in a community site search until Simplisafe's support team gets this information hole filled.....
Accepted Solution
Official Solution
davey_d
Community Admin
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5.6K Messages
2 years ago
Hi Captain,
Adding extra info to the footer of this site is on out To Do list. Of course, the complete info for all channels of communication can be found on our Contact Us page, here.
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captain11
Captain
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6K Messages
2 years ago
Day 4 and counting, still no posting of Customer Support hours in the community site.....Simplisafe, hello???? You can even place the information on the bottom of each page with the wide open spaces already there!
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dndellinger
1 Message
8 months ago
Change payment plan.
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captain11
Captain
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6K Messages
18 days ago
Old thread, and now support chat is available 24x7, 365 days a year! Well done SS.
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