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dmwolf's profile

Monday, February 6th, 2023 6:56 PM

Self-Monitoring Plan and Smoke Detectors

With a self-monitoring plan, if the WiFi and power fail, and then a smoke alarm activates, will the base station send texts and email messages to the configured alert phone numbers and email addresses? 

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Official Solution

Community Admin

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1 year ago

Hi @dmwolf ,

Smart Alerts via SMS text and email is available with the $9.99 Self-Monitoring with Camera Recordings Plan, and of course the $27.99 Interactive Monitoring Plan.

If you have Basic App Control (the "free option") or the $17.99 Standard Monitoring Plan, then you'll be able to get Push Notifications through the SimpliSafe app for iOS and Android.

The above applies for both Intruder/Burglary alarms, as well as Fire alarms. For more info, you can visit our Help Center page here.

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