Return old 2G cell module?
|SimpliSafe is dedicated to providing our customers with expert-level protection, and this includes ensuring 24/7 access to our professional monitoring centers via a strong cellular connection. For more info on our efforts to address 2G Sunset, including obtaining and installing a new cellular module, check out our Help Center Article here.|
Got the email advising to make change to the 4G cell module. On clicking the request link I got both a confirmation of the order, and a prepaid label to return the old module. No explanation as to why.
Has that been their policy with everyone getting the 4G module? Is there any security risk in doing so, ie any identifying information in the old module being returned? Anybody not returned theirs?