3 Messages
Remote FOB battery replacement- How to?
There are no directions how to replace the CR1632 battery in the black remote FOB. No battery door either. Tried to pry it open and set off the panic alarm (red end piece). Didn't know that was there either. Can someone post a YouTube video?
Official Solution
simplisafe_admin
Community Admin
•
535 Messages
4 years ago
The Black Keyfob for the All-New SimpliSafe does not have a replaceable battery. At this time, if the Keyfob stops working for any reason, it can be replaced under its three-year warranty. Please contact our Support Team to see about getting the Keyfob replaced.
SimpliSafe Social Team
SimpliSafe Home Security
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gofission
3 Messages
4 years ago
Here is a suggestion for the next generation. A tiny red LED that blinks feedback to show you pushed the button and an access door to replace the coin battery before it's dead.
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coltmaster1
2.8K Messages
4 years ago
A ton of us bought SS3 in the beginning of 2018, and we all asked you how you were going to address the non-battery thing. All we got were crickets.
So now, we get to pay extra again, at 24.99 apiece? Hope SS is better than that, as that's a pretty shady tactic, since you sort of overlooked the battery compartment thing.
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sevensiamesecats
2.2K Messages
4 years ago
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coltmaster1
2.8K Messages
4 years ago
Hey Team S - the crickets are getting quieter. Is SS going to do the right thing or not?
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behenning
1 Message
4 years ago
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dave_b
4 Messages
2 years ago
I changed the battery in my fob with some trial and error. There are snap fits near the fabric loop end I used a flat blade precision screwdriver to pry cover sections apart.
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Bignanc
6 Messages
2 years ago
I just called SimpliSafe about the fob battery and they said it cannot be replaced, but they would send out a new fob at no charge! Great Customer Service! Thanks Pamela!
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raloujones
1 Message
2 years ago
I was told it is not replaceable. I purchased a new key fob
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dave_b
4 Messages
2 years ago
Hmm. Maybe there are different versions out there. I could pry mine open by trial and error but prying left nicks in the plastic 🙂. Snaps are about 1/2 inch from the ends if I recall correctly. Hopefully replacement fobs aren’t expensive.
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richardrodgers
1 Message
1 year ago
It took me about 5 minutes on Chat for them to send me a new one for no charge and a label for return of the failed fob. Excellent service.
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fbelaska
1 Message
9 months ago
fyi, mine is original keychain version. just stopped working. used sharp knife blade to open the cover, slides off.. replaced the batter size: CR1632
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bmckay
1 Message
6 months ago
Key fob has a 2032 button battery. If you insert a butter knife in the end with the cloth loop and gently twist, the fob will pop open on that end, releasing the two holed cloth ribbon and revealing the button cell battery. Slide the battery out, replace, and reattach the cloth ribbon as you snap the fob closed.
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