Using Your System
Account & Billing
Saturday, June 27th, 2020 12:53 PM
9 months ago
3 years ago
I came here to find information on the red button, too. This thread is 2 years old, but our new system purchased Fall 2022 directly from SimpliSafe still has no mention of the red button or its function.
Please describe, in detail, what happens when the red button is pushed. If I need it, I don’t want to be surprised.
Hello @ItsTheSmiths ,
That would be the built-in Panic Button. It functions just like the standalone Panic Button, in that pressing it will generate an immediate alarm (with siren), as well as a call from Monitoring.
You must press the button for 2 seconds to activate - to decrease accidental presses.
We do mention it here in this Help Center video, as part of a full overview of Keypad functions.
@davey_d Thank you for the description. That helps. Happy New Year!
@marvic1 Go to the Simplisafe website, log into your dashboard, click on devices, go down the list to your keypad(s), on the right you will see a column named "Panic behavior", use the dropbox to select "disable". Then click save for the change to take effect. Note you do have to do this for each keypad you have before clicking save.
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