‎Red button on top of keypad | SimpliSafe Help Center
 
J

Sat, Jun 27, 2020 12:53 PM

Red button on top of keypad

What is the red button on top of the keypad?  The install guide doesn't address it. Thanks

Accepted Solution

182 Messages

2 years ago

Panic button.

4 Messages

Thought so.  

I know, I'm Capt. Obvious.  But you would think the picture of the keypad with all the parts identified would also have labeled the Panic Button.

3 Messages

Yep, just figured it out.  I wondered if accidentally pressing it was causing my system to alert the police, but there does not seem to be any log.  Not does anyone try to contact me before the cops show up - I need to call them I guess.

Official Solution

Community Admin

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474 Messages

2 years ago

Hi @Marvic1,

Yes, the Panic button on top of your SimpliSafe Keypad can be easily disabled either through the menu of the Keypad or through the SimpliSafe app. To disable that using the Keypad, use the following steps:

  1. Press the menu button on your Keypad
  2. Enter your Master PIN
  3. Select Devices
  4. Scroll to and select the Keypad that you would like to disable the Panic Button on
  5. Select Panic Alarm
  6. Set to Disabled

SimpliSafe Social Team
SimpliSafe Home Security

15 Messages

Thanks Again!
I'm beginning to feel more comfortable with my SimpliSafe security system more and more each day!

330 Messages

2 years ago

That's a common complaint about SS documentation.  And when you've gotten a new security system, there are no Capt. Obvious questions.  For something like that, you want to make sure that you understand every aspect of it. :)

4 Messages

2 years ago

Thx

82 Messages

2 years ago

Has to be held for more than 2 seconds before sending an alert.  Therefore, an accidental push won't do anything.  

And in fact there is a log, in the app and via the website.

15 Messages

2 years ago

Is there any way to deactivate this red panic button on top of the keypad?
We do have standalone panic buttons around the house...