‎Panic button not installed | SimpliSafe Support Home
 
jeffvonward's profile

Wednesday, February 1st, 2023 3:08 AM

Panic button not installed

Get error after installing last update from yesterday: warning panic button not found. I don’t have a panic button.

Captain

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5.7K Messages

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110 Points

1 year ago

@jeffvonward If you check your device list on the phone ap or dashboard to see if one is listed (you therefore can't remove it) call Simplisafe Support and they will have to investigate why you are getting the message. Possibly a hard reboot of the base (unplug base, take batteries out for two minutes, reverse the process) may clear it.

Please post your outcome here if you get a chance. Thank you and good luck.

Community Admin

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2.3K Messages

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10 Points

1 year ago

Hi @jeffvonward, 

Looking at your account, I see that a Panic Button was included in your package. Sometimes this error will pop up if a device was never installed. You can remove the Panic Button (and subsequently this error message) from your system under the "Devices" menu in your Keypad.

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