Not Working Overnight

When I woke up this morning, the system was not responding to my keypad, keyfob, or an activity in so-called protected areas. I walked through my entire house directly in front of half a dozen motion detectors without setting off the alarm. I had to unplug the base station before it finally worked. I likely spent the entire night unprotected, despite appearing to be protected. The status on my keypads said armed as well as the status in the app, and yet I was not protected.