The first thing that you'll need to do to get your cameras connected to your router is to reset them so that they'll take you through the setup prompts. To reset one of your SimpliCams, all you need to do is hold down the black circular button on the top of the camera for about 10 seconds. After about a minute the camera will reset and prompt you to install it again. Hope that helps!
simplisafe_admin
Community Admin
•
491 Messages
3 years ago
The first thing that you'll need to do to get your cameras connected to your router is to reset them so that they'll take you through the setup prompts. To reset one of your SimpliCams, all you need to do is hold down the black circular button on the top of the camera for about 10 seconds. After about a minute the camera will reset and prompt you to install it again. Hope that helps!
SimpliSafe Social Team
SimpliSafe Home Security
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