‎new router reconnect | SimpliSafe Support Home

Wednesday, September 9th, 2020 2:55 AM

new router reconnect

Happy with the system, just got a new router, can't seem to reconnect my cameras. Any helpful hints? Thank you

Community Admin


531 Messages

4 years ago

Hi theanswerlady1,

The first thing that you'll need to do to get your cameras connected to your router is to reset them so that they'll take you through the setup prompts. To reset one of your SimpliCams, all you need to do is hold down the black circular button on the top of the camera for about 10 seconds. After about a minute the camera will reset and prompt you to install it again. Hope that helps!

SimpliSafe Social Team
SimpliSafe Home Security
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