‎New Keychain Remote | SimpliSafe Support Home

Saturday, February 22nd, 2020 8:59 PM

New Keychain Remote

Lost the remote for a BS2000 and need a new one.  Also removed the batteries from the base station before I realized I had lost the remote and lost the configuration the accessories/sensors.  Appreciate any help you can give me!  Thanks!


2.8K Messages

4 years ago

Do you have SS2 or SS3?  You can call SS to order a new keyfob (if it's for SS2 and the keychain remote with usb), or the one for SS3 (SS3 doesn't have nor require the usb) - I suggest calling to order because you can request it be shipped asap and I'm not sure if they can re-set your settings/sensors etc, but ask them.

2 Messages

It's an SS2.  I'll give them a call tomorrow.  Thanks!

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