We're sorry to hear that you received a dead battery with your new Keychain Remote. We'll make sure to have someone from our Support Team reach out to you shortly to see how we can help.
Conrad called me. Unfortunately, I missed the call. He left a voice mail with a very agreeable solution.
The prompt response and excellent customer service is greatly appreciated.
Thank you.
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khofen
3 Messages
2 years ago
I tried to send this via email through your customer support page and got an error. That is why I posted it in the forum.
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simplisafe_admin
Community Admin
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491 Messages
2 years ago
We're sorry to hear that you received a dead battery with your new Keychain Remote. We'll make sure to have someone from our Support Team reach out to you shortly to see how we can help.
SimpliSafe Social Team
SimpliSafe Home Security
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khofen
3 Messages
2 years ago
The prompt response and excellent customer service is greatly appreciated.
Thank you.
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