‎New key chain arrived with dead battery | SimpliSafe Help Center
 
K

Monday, December 21st, 2020 2:14 PM

New key chain arrived with dead battery







3 Messages

2 years ago

BTW
I tried to send this via email through your customer support page and got an error. That is why I posted it in the forum.

Community Admin

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491 Messages

2 years ago

Hi @khofen,

We're sorry to hear that you received a dead battery with your new Keychain Remote. We'll make sure to have someone from our Support Team reach out to you shortly to see how we can help.

SimpliSafe Social Team
SimpliSafe Home Security

3 Messages

2 years ago

Conrad called me. Unfortunately, I missed the call. He left a voice mail with a very agreeable solution.
The prompt response and excellent customer service is greatly appreciated.
Thank you.
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