‎new cell module | SimpliSafe Support Home
 
S

Friday, March 13th, 2020 2:30 PM

new cell module

I have installed the new module but how do i know it is correct? How do I test it?
thanks

29 Messages

5 years ago

All new SS3? Last generation SS2?

https://support.simplisafe.com/hc/en-us/articles/360029859491-How-do-I-install-my-replacement-cellular-module-

1.3K Messages

5 years ago

@sc1279

Do you have the interactive monitoring plan?

If you do, and the functions are working, then it is all but certainly OK.

You should put the system in test mode and confirm the test notification is received. But, as I found out, that doesn't guarantee the new module is 100% working correctly.

My system sent the test signal just fine but the interactive functions didn't work until SimpliSafe properly registered the SIM. It took a couple calls before they saw the light on that and got it done.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.