new base unit searches but sees no WIFI units

@rmilligan24 beubg a customer of Simplisafe for going on 10 years, two system generations and recommending and placing 30+ systems (including 2 brother in laws, daughter, neices, neighbors, coworkers, friends, their kids etc etc) I think you know what my answer is going to be. No excuses to SS for probably shipping you a bad base. Won't be the first time, and unfortunately, won't be the last.  Suggest you call bck and ask for a replacement base to ship.  Note you will no doubt have to reload the sensors but the process is pretty easy.  I would defintiely give SS another chance.

If you do replace it, please post your outcome here.