‎My previous security system did that, why doesn't SimpliSafe? | SimpliSafe Support Home
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whoaru99

1.3K Messages

Friday, April 9th, 2021 12:32 PM

My previous security system did that, why doesn't SimpliSafe?

I read many posts where people are expressing dissatisfaction about SimpliSafe not having certain features/functions, then continuing on about "my previous security system had it..."

Question is, if your previous security system had all that, why did you dump it for SimpliSafe?

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3 years ago

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captain11

Captain

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6K Messages

3 years ago

@whoaru99 I had a good laugh when I read your post, but it is a good question. You will not, of course, see me saying that with ADT being my former security company over 9 years ago. Heck, what am I going to say "Gee, why doesn't Simplisafe charge me twice as much and have a non cancellable contract like ADT? :-)

For all their faults, Simplisafe offers the best security solution out there.

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CHASEG1

5 Messages

3 years ago

@whoaru99: In my case its not dissatisfaction at all. Im actually happy with my system. But yeah I have 7 different entry sensors, I'd like to know which one it is that is opened and not just a chime. I mean the base station has a "voice" capability so I don't think it should be too difficult to add an update to allow it to say " front door" side door" etc. And yeah @Captain11: you're lucky..Vivint was at almost triple the price for what I have now. Simplisafe is a great value in my opinion.

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shirleylox

31 Messages

"@whoaru99: In my case its not dissatisfaction at all. Im actually happy with my system. But yeah I have 7 different entry sensors, I'd like to know which one it is that is opened and not just a chime. I mean the base station has a "voice" capability so I don't think it should be too difficult to add an update to allow it to say " front door" side door" etc."

Could be a base unit memory problem - not enough to cover all possibilities of sensors and their options along with base program changes needed.  If they did it now there would likely be many complaints here about needing to do a physical base station upgrade ( new base station ) to add additional memory.

I generally have one door sensor off and in Home Mode but it's in a room where there is usually someone, and I can tell when someone opens the door by the chime. I don't find the chime offensive (kind of like it  :-)  )

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3 years ago

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whoaru99

1.3K Messages

@CHASEG1

So the answer is that you dropped your previous system and changed to SimpliSafe because SimpliSafe was less way less expensive/way cheaper?

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3 years ago

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