6 Messages
Missing key fob
Mea culpa.
We went on vacation for a couple of weeks and did not want to jeopardize the key fob so put it somewhere that is "safe". Really safe - I cannot find it.
In the "Devices" section of my SimpliSafe account, it shows the key fob as "OK". Is this an indication that the system can read the presence of the key fob? If it was too far away, would the Device section read something else?
We went on vacation for a couple of weeks and did not want to jeopardize the key fob so put it somewhere that is "safe". Really safe - I cannot find it.
In the "Devices" section of my SimpliSafe account, it shows the key fob as "OK". Is this an indication that the system can read the presence of the key fob? If it was too far away, would the Device section read something else?
Accepted Solution
shiherlis
740 Messages
5 years ago
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coltmaster1
2.8K Messages
5 years ago
And, if it's showing OK in your device list, it's still 'live' - if the battery died, or the signal was lost, you would get an error on the keypad or text message stating the error "keyfob not responding" (if you're signed up for text/push alerts).
Don't feel bad, I didn't lose a keyfob but I've lost half a dozen other things because I can't remember that super-secret-safe-no-one-will-find hiding place! (if you think you'll not find it sooner rather than later, and if it's something you use constantly, please get a new one from SS so you're not without one).
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shiherlis
740 Messages
5 years ago
(I have been searching for two particular data discs for years in my home office. Although I am conscientious when throwing things out, perhaps that is what happened - or, I moved them to my storage unit)
And yes, follow coltmaster's advice to disable the Key Fob rather than remove it if you indeed have SS3. I honestly forget the capabilities of the new system (SS3) versus the old as it has not had the issues of SS2. I will have to go through my settings someday soon and document my entry and exit delays, etc. What they are currently set to I have no clue. Although I do recall having to call SimpliSafe to lower one (which you could do yourself with SS2), I have no idea which that is.
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coltmaster1
2.8K Messages
5 years ago
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dandydons
371 Messages
5 years ago
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coltmaster1
2.8K Messages
5 years ago
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shiherlis
740 Messages
5 years ago
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dandydons
371 Messages
5 years ago
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coltmaster1
2.8K Messages
5 years ago
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dandydons
371 Messages
5 years ago
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coltmaster1
2.8K Messages
5 years ago
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dandydons
371 Messages
5 years ago
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coltmaster1
2.8K Messages
5 years ago
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dandydons
371 Messages
5 years ago
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