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michael08ortega's profile

Monday, May 23rd, 2022 3:10 AM

Keypad

My keypad stopped working and I changed the batteries for brand new ones and the keypad worked for a week and is off again    I’ve changed the batteries twice 

Community Admin

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5.5K Messages

2 years ago

Hi @michael08ortega ,

What error messages or other symptoms are you seeing? That might help us narrow down what's happening.

But the first thing that comes to mind is that there might be too much interference between the Keypad and your Base Station, so it has to work harder than normal to maintain a connection. I would suggest moving your Base Station closer, if at all possible.

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