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Tuesday, October 6th, 2020 11:22 PM

KeyPad Panic Button Trips Panic Alarm by itself.

I have the new SS3 system with 2 keypads.  After a while one of the keypads started setting off the panic feature all by itself. The keypad would also not go to sleep. SS sent me a new one to replace it.  

Then my second keypad started to do the same thing.  Triggering a panic alarm without a button being pressed. As well as the keypad not going to sleep. They are sending me a replacement for this one as well.

Is there anyone else having similar issues with their keypads?  

Its very annoying to have your security system give you a heart attack while "crying wolf" at any random moment.  In fact as I was on the phone with dispatch after one instance and it "cried wolf" 3 times when trying to say there is not an emergency.  I have since de-activated the panic feature of the keypad.
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