‎keypad not working | SimpliSafe Help Center

Monday, February 15th, 2021 6:56 PM

keypad not working



5.1K Messages

2 years ago

@ paliotta actually, wanting you call back when its not working is a very good idea, so they can troubhleshoot to see why it keeps disconnecting.  Sorry, don't have a solution as don't know the conditions for it to drop.  If you do have two keypads, you can try swapping them. if the same condition repeats, then it's probably a location issue and not a hardware issue. Please post your outcome here if you get a chance.
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