keypad not connected press any key

Probably the   batteries in your base station  became discharged and you will need to set up your keypad again and probably your sensors and any other devices.

Had power outage (~1 minute) two days ago steady red light, unplugged base station power and removed/reinstalled batteries.  Reconnected power to base station, no lights but a message that "keypad not connected".  Pressed any key on keypad, monitor not lite, no response.  Keypad, removed/reinstalled batteries, pressed any key still nothing.  please help

@arabica1647 call support and have a new keypad sent after you do a bit of troubleshooting.