
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
10 Messages
Wednesday, November 24th, 2021 5:09 PM
Keypad is dead
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1 year ago
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davey_d
Community Admin
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4.3K Messages
1 year ago
First, to check your current firmware, you can head over to the Keypad Menu and navigate to System Settings > Diagnostics.
But that's only if your Keypad was functioning properly. It sounds like we should really replace it. Give our Support team a call at 800-548-9508 and we can get that taken care of.
- Davey D.
Community Development Manager
SimpliSafe Home Security
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christophermiles
10 Messages
1 year ago
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