‎Keypad battery changed- will not work | SimpliSafe Support Home
jeanetteoro's profile

Tuesday, May 9th, 2023 10:44 AM

Keypad battery changed- will not work

We changed the batteries on the keypad but it will not work now?

Community Admin


3.1K Messages

1 year ago

Hi @jeanetteoro, 

I would try taking the batteries out of your Keypad again, and leave them out for 5 minutes to let the power clear out completely. When you reinsert the batteries, you should see the SimpliSafe logo appear on screen almost immediately. If that does not happen, I would reach out to our Support team for a replacement.

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