‎Installing in a multi family home | SimpliSafe Support Home
 
Daniel718's profile

Thursday, August 11th, 2022 1:40 PM

Installing in a multi family home

Hello, new member here. I live in a 3 family home and wanted to set up a simplisafe system in my 1st floor apartment. I would also like to install a simplesafe smart lock for the exterior front door. From my understanding when the front door is unlocked it also unlocks the security system. This is a problem because the front door will be used by other tenants. I would still like to have my apartment secured even though the front door is opened. Is this a feature that can be fixed in the settings or will this require a separate base station. Any other suggestions will be appreciated. Thank you 

Captain

 • 

6K Messages

2 years ago

@Daniel718 Unfortunately, the lock was not designed to work with multi tenent and doubt it will in the future.  Simplisafe tries to follow its name, and this is a bit more complex than what the vast of customers need.  You would have to invest in a 2nd base, but to avoid having to run two iterations of the app, I suggest you talk to support first. They do have a "business" app that I believe can manage multiple locations/systems and this might work in  your instance. Good luck.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.