‎I ended up having to reinitialize the whole system multiple times. | SimpliSafe Support Home
 
msnordberg's profile

Monday, April 11th, 2022 8:00 PM

I ended up having to reinitialize the whole system multiple times.

I just installed mine. I ended up having to reinitialize the whole system multiple times. The key pads kept giving out of range error messages. I think I finally have it stable. It was a bit of a pain because I have five entry sensors, two motion sensors, glass break sensor, siren, and a panic button and two keypads 

This post was created from this comment on different post

Official Response

Community Admin

 • 

5.2K Messages

 • 

70 Points

2 years ago

@msnordberg​ sorry to hear about this. It is absolutely not normal behavior. Please give our Support team a call at 800-548-9508 and we'll replace that Base Station for you.

New to the Community? Get started by reading our Welcome Post.