‎I ended up having to reinitialize the whole system multiple times. | SimpliSafe Help Center
 
msnordberg's profile

Monday, April 11th, 2022 8:00 PM

I ended up having to reinitialize the whole system multiple times.

​I just installed mine. I ended up having to reinitialize the whole system multiple times. The key pads kept giving out of range error messages. I think I finally have it stable. It was a bit of a pain because I have five entry sensors, two motion sensors, glass break sensor, siren, and a panic button and two keypads ​

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Official Response

Community Admin

 • 

4.3K Messages

1 year ago

@msnordberg​ sorry to hear about this. It is absolutely not normal behavior. Please give our Support team a call at 800-548-9508 and we'll replace that Base Station for you.

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