General settings in app

@stephenwarrick88 I am guessing you talked with SS outsourced 3rd party agents. They are nice and good for 1st level support, but the answer you got is "simpli" not acceptable. I suggest you call back and ask to be connected to Simplisafe support in Boston. I myself consider them "2nd tier support" and know their stuff.

@stephenwarrick88,

We answered this question on a different thread. But just in case you missed it - we'll be having a Specialist (our more experienced escalation team) reach out and troubleshoot!

- Johnny M.
SimpliSafe Home Security