2 Messages
General settings in app
In the Simplisafe app, the general settings is locked:
When I hit settings then scroll down and hit general settings, it then says in a window:
"There was an unexpected error with your system. Contact Customer Service".
I have contacted customer service twice and both technical agents did not know the answer. They suggest putting in on this customer support forum.
When I hit settings then scroll down and hit general settings, it then says in a window:
"There was an unexpected error with your system. Contact Customer Service".
I have contacted customer service twice and both technical agents did not know the answer. They suggest putting in on this customer support forum.
captain11
Captain
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5.4K Messages
3 years ago
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davey_d
Community Admin
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4.8K Messages
3 years ago
We answered this question on a different thread. But just in case you missed it - we'll be having a Specialist (our more experienced escalation team) reach out and troubleshoot!
- Johnny M.
SimpliSafe Home Security
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